In the air transportation process, customers often receive claims from freight forwarders due to delay or loss of the goods. The failure to timely and properly handle the claims will seriously affect the relationship with the customers and even lose customers. However, during the process, The interests of freight forwarders are often in conflict with the interests or requirements of customers. Solving the conflict is the key to handling claims.

Therefore, it should first be clarified that those claims are within the scope of acceptance of freight forwarders.

According to the provisions of the Warsaw Convention and the Hague Protocol, Article 20 of the Transport Contract, which was uniformly formulated by IATA and printed in the Air Waybill, states that the harvester specified in the waybill must make it to the carrier within a specified time when it encounters Written complaints that do not result in written complaints beyond the prescribed deadline are deemed to have automatically waived their rights.

1. Article 13(3) states: "If the carrier acknowledges that the goods have been lost or the goods have not arrived seven days after the date of arrival, the consignee has the right to exercise the rights conferred by the contract of carriage on the carrier."

2. Article 26(1) states: “Unless there is evidence to the contrary, if the recipient has no objection to receiving the goods, he or she is deemed to have delivered the luggage or goods in good condition and in accordance with the transport document.” (2) Provisions : "If there is any damage, the addressee should file an objection against the carrier immediately after the damage is discovered. It should be filed at least seven days after the goods are received. If there is any delay, the goods should be delivered to the recipient at the latest. The objection was filed within 14 days of the date.

3. Article 12 (4) and 13 stipulate: “After the consignee accepts the air waybill and takes delivery of the goods, the shipper’s right to dispose of the goods will be terminated.” At this time, the consignee can only exercise the carrier's right to the carrier. Complaint, the right to file a claim; “But if the consignee refuses to accept the shipper or the goods, or cannot contact the consignee, the shipper will restore his right to dispose of the goods.” That is, only in this case the consignment People have the right to file complaints and claims with the carrier. At present, freight forwarders usually encounter oral or written complaints that are conveyed by the shipper to the freight forwarder after the consignee has picked up the goods. In this case, the freight forwarder should refuse to accept it, so as not to solve the actual problem. Instead, the prescribed time limit for the claim was delayed. this point is very important. Second, we must deal with two relationships:

1. The relationship between international trade and international cargo transportation. International transport is one of the important links in the international trade process and has a direct impact. However, in terms of its claim procedure, it is separate from the trade claim procedure and is independent because the legal basis for their signing is different and they are independent. The freight forwarder often receives the shipper when processing claims. The consignee, after receiving the goods, found that the goods were damaged, the goods were delayed and other reasons, such as refusal to pay part or all of the payment, or cancellation of future orders, etc., caused some or all of the trade losses to the freight forwarder. This is essentially a transfer of trade risks. Freight forwarders should require shippers to use the "International Trade Law" laws to protect their own interests. Even if the shipper or consignee legally has the right to file a trade claim with the other party, it should not treat the settlement of the airline claim as a precondition for resolving the trade issue, and thus request the freight forwarder to request non-claims. Both do not apply to the same legal category, and the shipper’s rights in air cargo do not affect the rights in the relevant trade law provisions. Both can be carried out at the same time or deal with trade claims first.

2. The relationship between the collection of freight and the claim, the freight is the cost that the shipper should pay to the carrier or carrier agent when consigning the goods. This is the prior act and responsibility, and the claim is during the carriage of the goods or after the goods arrive at the destination. After the subsequent actions and rights requirements, the shipper will be subject to reasonable protection under the relevant provisions of the International Air Transport Law. If the shipper claims that the claim has not been resolved, there is no basis for refusing to pay freight charges for the freight forwarder.

Electric Valve


The actuator bracket is made of aluminum die-casting (the surface is sandblasted and painted), and the shell is made of ABS engineering plastic, which is small in size and light in weight.

The actuator is a reversible synchronous motor with an overload limit switch protection function.

With a limit switch, the actuator motor stops automatically.

Working voltage: AC24V ± 10% 50 / 650Hz (AC220V can also be customized)

Control signal: switch / floating-point signal analog: 0 ~ 10V/4 ~ 20mA signal

Feedback output can select voltage signal 0 (2) ~ 10VDC or current signal 0 (4) ~ 20mADC

Optionally equipped with a manual device to realize manual opening / closing of the valve

The valve can choose different working medium and temperature.

The valve structure includes two-way single-seat valve, three-way diverter valve and three-way merge valve. When the medium temperature is high, the valve body can choose the heat dissipation type.

The connection between the valve body and the pipeline is a cylindrical internal threadconnection.

The design of the actuator complies with IEC international standards.

Electrical Adjusting Valve, Brass Valve, HVAC Valve

Ningbo Anxun Hvac Equipment Engineering Co.,Ltd ,